Support Center
We're here to help! Find answers to common questions or reach out to our support team.
Contact Support
Have a question or need assistance? Email our support team:
prohubcolorado@gmail.comWe typically respond within 24-48 hours.
Frequently Asked Questions
How do I sign up as a contractor?
Click "Sign Up" on the homepage, select "I'm a Contractor," and fill out your business information. You'll get a 180-day free trial to explore all features!
How do homeowners find me?
Homeowners can search for contractors by location and service type. Make sure to complete your profile, list all your services, and set your service area to maximize visibility.
What payment methods do you accept?
We accept all major credit cards through our secure payment processor, Stripe. Your payment information is encrypted and never stored on our servers.
How do I update my profile information?
Log in to your account and navigate to the Profile section. From there, you can update your business information, services offered, service areas, and more.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access until the end of your current billing period.
How does the Q&A forum work?
Homeowners post questions about their projects, and contractors can answer them to demonstrate their expertise. It's a great way to connect with potential clients!
Report an Issue
Experiencing technical problems or found a bug? We want to know!
When reporting issues, please include:
- What you were trying to do
- What happened instead
- Your device type (iOS, Android, Web)
- Screenshots if possible
Email your report to: prohubcolorado@gmail.com
Need More Help?
Can't find the answer you're looking for? Our support team is ready to assist you. Send us an email and we'll get back to you as soon as possible.